Contact Us

The Most- Returned Gifts This Season

Think that your Grandma will adore the new Miss Me jeans you picked out for her? Think again. Clothes and shoes are the gifts that are returned the most often after the holiday season.

According to a recent MarketTools study from, apparel accounted for 62 percent of returned gifts last Christmas. Other presents that customers also brought back (but far less frequently) were:

  • Toys and games (16 percent)
  • Electronics (14 percent)
  • Kitchen and bath products (13 percent)
  • Cosmetics and beauty products (10 percent)
  • Jewelry and watches (10 percent)

All of those returns wreak havoc on retailers’ bottom lines. Data from the National Retail Federation shows that, thanks to returned merchandise, stores will lose about 9.9 cents for every dollar’s worth of stuff they sell — up from about 7 cents per dollar in years past. Stores are expected to take in about $469 billion during the holiday season, which means that they’ll be losing about $46.4 billion when customers want their money back.

And this year is shaping up to be even worse than before.

“This is going to be a record year for returns,” Bill Angrick, CEO of auction house Liquidity Services, told the Associated Press. “People are still reluctant to spend.” He said that his four U.S. warehouses are filled with returned electronics that they’re waiting to auction off, and that return rates are about double what they were when the economy was good a few years ago. So id you are headed out the door to return gifts you might want to set aside extra time to stand in line at the customer service desk.


Best of 95.7 KEZJ

Recommended For You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for EZ VIP Club quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive EZ VIP Club contests, events, coupons, presales, and much more delivered to you for FREE.