Based on all of the fight videos we see on YouTube, it seems like people these days don't whip out their phones to call the cops when they see a CRIME going down . . . they RECORD it. In Chicago, people can now do both.
Chicago has become the first U.S. city where residents can text photos or videos of crimes to 911. Those files go to the police's crime prevention info center, then get forwarded to first responders or detectives.